Help centre
Questions, answered
Everything we get asked most. If your question isn't here, write to us — we answer within one business day.
Sizing & fit
- How do your shirts fit?
- Trim but not slim-fit. If you're between sizes and like a little room, size up — our shirts are cut with a straight body and a split back yoke, so the larger size won't look boxy on you.
- How do your pants fit?
- Pants are labelled by waist in inches and run true to a measured waist, not a vanity size. Measure a pair you already own across the top of the waistband and double it before ordering.
- Is my size consistent across products?
- Yes. Every style is drafted from one fit block, so once you know your Yilda size in the oxford, the flannel and polo will land the same way.
- Can I get a longer inseam?
- We keep an unhemmed 36" inseam on most pant styles. Email Support@yildadigital.com with your order and we'll set it aside for you at no extra cost.
Orders & shipping
- How do I place an order?
- Add what you want to your cart, then send it to us by email or phone from the cart page. We reply within one business day with a secure payment link and a shipping date.
- Why isn't there an instant checkout?
- We take orders personally so we can double-check your size before anything ships. It costs you a day and saves a lot of returns.
- How fast do orders ship?
- In-stock orders leave Millheim within 1–2 business days. Domestic delivery is typically 3–6 business days after dispatch.
- Do you ship outside the United States?
- Not yet as a standard option. Write to us and we'll quote international shipping case by case.
Returns & care
- What's your return window?
- 30 days from delivery, unworn and unwashed with tags attached. See our Return & Refund Policy for the full details.
- Can I exchange for a different size?
- Yes — tell us the size you want when you request the return and we'll hold it for you while your parcel is in transit.
- How should I wash everything?
- Cold wash, low tumble dry for cotton. Line dry linen. Wash selvedge denim rarely, cold and inside out. Every product page lists exact care instructions.
- Do you restock sold-out styles?
- Always. We restock rather than retire, so a style that's out today will come back in the same cut and cloth.
Size guide
Shirts — body measurements (inches)
| Size | Chest | Waist | Sleeve |
|---|---|---|---|
| S | 36–38 | 27.5 | 33 |
| M | 39–41 | 29 | 34 |
| L | 42–44 | 30.5 | 35 |
| XL | 45–47 | 32 | 35.5 |
| XXL | 48–50 | 33.5 | 36 |
Pants — body measurements (inches)
| Size | Waist | Hip | Inseam |
|---|---|---|---|
| 28 | 28 | 37 | 31 |
| 30 | 30 | 39 | 31 |
| 32 | 32 | 41 | 32 |
| 34 | 34 | 43 | 32 |
| 36 | 36 | 45 | 32.5 |
| 38 | 38 | 47 | 32.5 |
Measurements describe your body, not the garment. Still unsure? Call 835-241-4554 and we'll walk through it with you.