Legal

Shipping Policy

Every order is packed by hand at 107 E Main St, Millheim, PA 16854 and dispatched within one to two business days.

Last updated: January 12, 2026

1. Processing time

Orders confirmed and paid before 2:00 PM Eastern on a business day are usually packed the same day or the next. Orders placed at the weekend or on a public holiday are processed on the following business day. If an item is unexpectedly out of stock we contact you before shipping anything.

2. Where we ship

We ship to all 50 United States, including PO boxes and APO/FPO addresses. We do not currently offer standard international shipping, but we quote it case by case — write to Support@yildadigital.com with your address and we will come back with a price.

3. Rates and delivery estimates

  • Standard (3–6 business days): $9, or free on orders over $95
  • Expedited (2–3 business days): $18
  • Local pickup at our Millheim shop: free, ready the next business day

Delivery estimates run from the day of dispatch, not the day you order, and exclude weekends and public holidays.

4. Carriers and tracking

We ship with USPS and UPS depending on destination and parcel size. You receive a tracking number by email as soon as the label is created. Tracking can take up to 24 hours to show movement after dispatch.

5. Address accuracy

Please check your shipping address before confirming. We are not able to reroute a parcel once it is with the carrier, and we cannot refund orders delivered to an address you supplied incorrectly. If a parcel is returned to us as undeliverable we will contact you to arrange reshipment at cost.

6. Delays outside our control

Severe weather, carrier backlogs and public holidays can extend transit times. We will always help you chase a delayed parcel, but we cannot guarantee carrier performance once a package leaves our shop.

7. Lost, damaged or stolen parcels

If tracking shows delivery but you cannot find your parcel, check with neighbours and your building first, then contact us within 7 days. For parcels lost or damaged in transit we file a carrier claim and send a replacement or refund once the claim is accepted.

8. Taxes and duties

Applicable United States sales tax is calculated when we confirm your order. For any approved international shipment, import duties and taxes are the responsibility of the recipient and are not included in our prices.

9. Questions

Call 835-241-4554 or email Support@yildadigital.com and we will tell you exactly where your order is.