Return & Refund Policy

You have 30 days from the day your parcel is delivered to request a return. Requests made after that window may be declined, though we will always look at genuine quality issues regardless of date.

Items must be:

• Unworn and unwashed, other than trying them on
• Free of odour, deodorant marks, pet hair and alterations
• Returned with all original tags attached
• Sent back in packaging that protects them in transit

We inspect every return on arrival. If an item comes back worn, laundered, altered or damaged, we may decline the refund and return the item to you, or offer a partial refund.

Final-sale items clearly marked as such at the time of purchase, items altered or hemmed at your request, and gift cards cannot be returned. This does not affect your rights in respect of faulty goods.

Email Support@yildadigital.com or call 835-241-4554 with your order reference, the items you want to return, and whether you want a refund or an exchange. We will reply with return instructions and the address within one business day. Please do not send anything back before you hear from us — we cannot match unannounced parcels to orders.

Returns are sent to: Yilda Digital, 107 E Main St, Millheim, PA 16854, United States.

Tell us the size or colour you want and we will reserve it while your parcel is in transit. Exchanges ship free within the United States. If the replacement costs more, we will send a payment link for the difference; if it costs less, we refund the difference.

For a change of mind, you pay return postage. For your first size exchange on an order, we cover it. If an item arrives faulty, incorrect or damaged, we cover return postage in full and reimburse any reasonable cost you incur.

Once your return is received and inspected — usually within 3 business days of arrival — we issue the refund to the original payment method. Your bank or card issuer typically takes a further 5 to 10 business days to post it. Refunds cover the price of the returned items plus any tax charged on them. Original outbound shipping is refunded only when the entire order is returned because of our error or a fault.

If something arrives damaged, defective or not what you ordered, contact us within 14 days of delivery with photographs. We will repair, replace or refund it, and we will pay for the return. Normal wear, fading of raw denim, and shrinkage caused by washing against the stated care instructions are not defects.

Until a returned parcel reaches us it remains your responsibility. We strongly recommend a tracked service and keeping proof of postage. We cannot refund a return we never receive.

Anything unclear, ask before you post. Email Support@yildadigital.com or call 835-241-4554 during opening hours.